How can we help?
We're a small team dedicated to helping you get hired. Have a question, bug report, or just want to say hi?
Email Support
The best way to reach us.
support@hireproof.appCan I speak to a human?
Absolutely. Every email is answered by a real person on our team. We don't use automated bots.
How fast will you reply?
We usually reply within 2 hours during business hours. Worst case, you'll hear from us within 24 hours.
My account is locked?
If you're having trouble logging in, please email us with the subject "Login Issue" and we'll prioritize your request.
Before you ask...
How do I cancel my subscription?
Go to Dashboard > Settings > Billing and click "Manage Subscription". It handles cancellations instantly.
Is my resume data private?
Absolutely. We never share your personal data with third parties. It is only used to generate your documents.